Shipping & Returns

Does SINTOOLY.COM Ship Merchandise Internationally?
Yes, we do ship internationally. Shipping charges will apply. Please contact us for more information.
We offer free shipping of most of our products within the United States.

When Can I Expect My Order to Ship?
In most cases, on the same day you’ve placed your order, or the day after! In cases for high demand products, when we get out of stock on a particular product, it will take you 2-7 days to receive your order from the manufacturer. Your “My Account” section of the website will provide you with information regarding when you can expect to receive your ordered merchandise from Sintooly.com. Generally, it takes between 2 to 7 business days to receive your product once we ship the merchandise, depending on your location.

Shipping Costs & Methods
Shippings within the U.S. is free carried out by USPS.

Sintooly.com generally, offers another method of shipment for your merchandise. You may choose shipment of your merchandise by way of USPS (U.S. Mail.) Shipping costs are dependent on weight and shipping location, but generally shipping charges amount to approximately $5.95 per pound.

Will Sintooly.com Give Me A Shipping Tracking Number?
Yes. Sintooly.com will supply you with a tracking number through e-mailing you at the time of shipping of your order.

Can Sintooly.com Ship To P.O. Boxes?
Yes, we can ship your order to a P.O. Box.

What is our our exchange policy?
30 days, free exchange with free first time shipping back to us. 

What is our our return policy?
30 days, free return (no stocking fee and costumer pays for the shipping back to us). 
Please use following address for your returns: 300 E 12th St, Los Angeles, CA 90015

Not Accepted Returns and/or Exchanges?
– Product showing signs of being used. 
– Product being damaged as a result of trying out.
– If the interior of the garment shows signs of being worn without undergarment (stains). For hygienic reasons, we cannot accept returns or exchanges.
– If you no longer have the original packaging or if the packaging is damaged.
– Any of the product pieces are missing.

Contact Information
Call: +1.213.536.5788
Email: Sintooly@gmail.com
Address: 300 E 12th St, Los Angeles, CA 90015

Note
Sintooly,com is not responsible for stolen packages after their delivery to the customer. For more information please contact U.S. Postal Office.